Frequently Asked Questions

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General

Is the farm open for visitors?

Yes, the Farm Shop & Cafe is available to anyone to take seat or browse the shelves Thursday - Sunday 10 - 5pm each week. For more information and a sample menu of what's on offer take a look here. Whilst you're here you're also more than welcome to explore the 66 acres of our farm (you are very welcome to bring your dog with you, but first please read our policy on dogs at the farm).

Do you host weddings?

We can host weddings, and other small parties, of up to 30 guests. Please email bookings@coombesheadfarm.co.uk for more information.

How do I book a voucher?

Please click here to purchase gift cards.

Will you be extending the expiration on vouchers due to Covid-19?

If you purchased a voucher before the Covid-19 pandemic that was due to expire during 2020, that voucher will have been automatically extended by the number of months we were closed. If you purchased a voucher during or between lockdowns 1, 2, or 3, that voucher expiration will be extended by the number of months that we were closed in the 12 months following your purchase.

All vouchers with a purchase date after May 2021 remain strictly subject to our standard voucher validity of 12 months.

Do you have charging points for electric cars?

If you would like to charge your electric car whilst you are staying with us please do let us know in advance and we will make sure you are able to park in a suitable place. We will add a charge of £15 per charge to your bill on checkout.

Covid-19

What if I need to cancel my booking because of Covid-19? 

Cancellations due to Covid-19 will be subject to our usual cancellation policy.

We hope that the grip of the Covid-19 pandemic is loosening in the UK. However, in order to safeguard our guests and staff we must still reserve the right to close the site and cancel bookings in the event of the presence of a case of Covid-19, or following any changes to government guidelines. In this instance, you will be able to reschedule your booking for the next 12 months at no extra cost, or we can provide a refund.

Guesthouse & Grain Store

What days are you open?

Our restaurant is open from Thursday – Sunday inclusive for dinner and lunch. The Farmhouse and Grain Store are open to staying guests from Wednesday afternoon to Monday morning for bed and breakfast.

What time is check in and check out? 

You can check into the guest house from 3pm in the afternoon. Check out is at 10.30am. We kindly ask that you check out promptly in order to allow for our house keeping team to carry out an extensive deep clean.

How many guests can stay at the farm? 

The farmhouse can accommodate up to 12 people, across 5 double bedrooms and one adult sized bunk. We also have four additional rooms, accommodating a further 8 people, in our converted Grain Store. The Cottage sleeps 4 people.

Do you have any twin beds? 

Room 3, 7, 8 and 9 can be made into twin beds, please let us know at the time of booking if you would like this to be arranged. 

How do I book a room? 

Please book in online via our website. We no longer take bookings via phone or email, unless you are trying to book with a voucher.

Can I book the whole house? 

It is possible to have an exclusive hire of the entire farm - Farmhouse, Grain Store, restaurant and cottage - but the house is no longer available as a separate hire out option.

Do you have any wheelchair accessible rooms?

Rooms 6 & 7 are wheelchair friendly, please contact us for more information.

What is the setting like?

Set amongst 66 acres of meadows, woodland and oak-lined streams, Coombeshead Farm is a guesthouse, restaurant and working farm offering glorious isolation and farmhouse comforts in the heart of Cornwall’s rural countryside.

As well as a guesthouse and restaurant, we are a working farm and bakery. Unfortunately this does mean that members of the farm - both human and animal - are up and about as the sun rises. We apologise wholeheartedly in advance if you are disturbed by any noise from either cockerel or bakery.

Our new Grain Store rooms are well insulated and double glazed but please bear in mind that rooms 6 & 7 open out opposite our on site bakery. We endeavour to keep noise to an absolute minimum but if you sleep with the windows open you will have the smell of fresh bread from the early hours. Rooms 1 - 5 are situated in our 19th century farmhouse, set above the farmyard and thus away from bakery and kitchen, surrounded by garden and beside the small country lane on which Coombeshead dwells. Rooms 8 & 9 face only the farm - whilst the pigs and hens remain subdued for the most part, the cockerels will be up without fail as the sun rises so please do bear this in mind when booking.

Do you accept children?

Sadly, unless you are hiring out the whole Farm, we do now say that the restaurant is only suitable for children over the age of 12 in the evening. At lunch babies and children of any age are welcome. If you are hiring the entirety of Coombeshead you are welcome to bring babies and children of all ages with you. Please see our T&Cs for more information.

Do you accept dogs in the restaurant?

Dogs are welcome on the grounds of the farm but as a working farm with livestock kept throughout the year, we please ask that your dog is kept under control and on a lead at all times. Due to our open kitchen, dogs are not allowed in the restaurant or in the Farmhouse. The cottage is dog friendly, with a £25 fee applied per animal per stay.

What happens if I need to cancel? 

Please see our cancellation policy

How do I get to you? 

Please see our Directions and Travel document

Are there any other places nearby to stay? 

Please see our list of local accommodation 

Do you have any recommendations of things to do while we are there? 

Please see our Things To Do document 

Can you help to arrange my travel to you? 

Unfortunately, we are not able to help with this, please see information on trains and taxis in our Directions and Travel document.

 

Restaurant

What time is dinner? 

Dinner will commence promptly at 7pm.

Do you serve lunch? 

Lunch is served on Sundays.

Do you serve breakfast to guests not staying at the farm? 

We can only accommodate guests staying at the farm for breakfast.

Do you take walk ins? 

We operate the rooms and restaurant on a strict reservation only basis. But non residents are welcome through the day in the shop and Courtyard Cafe, which serves hot drinks and has a simple food offering.

What dietary requirements do you cater for? 

Please note that we are only able to cater for medical allergies and dietary requirements and are unable to accommodate preferences. We ask that customers notify us of these upon booking. Due to the onsite milling & flour production in the bakery, we cannot comfortably advise those who suffer from Coeliac disease to dine with us.

Do you accept dogs? 

Due to the open plan kitchen, dogs are not allowed in the restaurant due to health and safety reasons.

Do you accept children? 

Sadly, unless you are hiring out the whole Farm, we do now say that the restaurant is only suitable for children over the age of 12, except for lunch where babies and children of any ages are welcome. If you hire the whole Farm then children and babies of any age are welcome.

 

Provisions

Where do you deliver? 

Most of our provisions are available for delivery to any Mainland UK address to be delivered on either Thursday or Friday ready for the weekend.

How do I find out when you are releasing new products? 

Sign up to our mailing list to be the first to find out when new products are released.

Where do you sell your bread? 

Current retailers (aside from ourselves, via our online shop, for delivery or collection):

  • Fee’s Food in Rock 
  • Rick Stein’s Deli in Padstow 

Can I buy a voucher for provisions? 

Yes, these can be purchased via our website.